AI Agents for CX and EX Automation - Yellow.ai
Enterprise-grade Agentic AI Platform
Smarter Interactions with AI Agents That Think, Act, and Resolve
Transform CX & EX with Yellowai’s Agentic AI platform to autonomously drive human-like conversations at scale
- 15+ cutting-edge LLMs for increased speed & accuracy
- Human-like conversations via voice, chat & email
- 150+ plug-and-play integrations to go live faster
Case Studies and Testimonials
The results speak for themselves, just like our customers
Case study
“The onboarding and implementation was very smooth. The team we worked with through Yellow.ai was excellent, and the enthusiasm and energy around the project from start to finish was really solid. We were able to stay close to our timelines and deliver as planned.”
Case study
“With Yellow.ai, we moved from endless delays to delivering real results. In just six weeks, we launched a fully functioning AI-powered chat that now automates more than 70% of customer interactions. Our clients are thrilled, our costs are down, and our agents get to focus on the conversations that matter most. It’s truly transformed how we deliver customer service.”
Case study
“Revolutionizing customer support in the logistics industry, Lion Parcel is driving an unparalleled service experience for customers with Gen AI-powered dynamic AI agents enabled by Yellow.ai.”
– Mr. Budi Santoso, Chief Experience Officer
Case study
“Yellow.ai has helped us accelerate our AI automation journey for some of the most important use cases. Our After-Hours voice AI deployment with Yellow.ai has been very successful. Automation of routine queries has helped us save millions of dollars over the past year with high customer satisfaction.”
– Doug Mooneyham, Director – Operations Applications
Why Yellow.ai
The Power of Agentic at Every Stage of AI Agent Lifecycle
Delight customers, empower employees and provide useful insights to leaders with our powerful agentic AI platform that powers AI agents that understand user intent, maintain context and achieve complex business goals.
Build enterprise-grade AI agents instantly
Build, test and deploy powerful AI agents with simple natural language prompts. These agents can not only think, respond and act autonomously, to drive incredibly human-like conversations across complex scenarios, they can also be optimized through automated testing within a single interface for fast and robust deployments.
Omnichannel orchestration with multi-modal support
Meet customers where they are—communicate seamlessly across their preferred channels. Whether they share images to show problems, use voice to explain complex issues, send documents with detailed requirements, or need video responses for visual solutions, maintain full conversational context throughout every interaction.
Analytics that make your AI smarter
For AI agents to get smarter with every conversation, you need analytics that actively improve performance, not just passive dashboards. Get dynamic insights to improve AI agent performance by analyzing conversations, intelligently generating knowledge base articles, and optimizing responses in real-time.
Multi-LLM architecture for flexibility, with no vendor lock-in
Choose the best-fit LLM for each task to maximize performance—while maintaining the flexibility to adopt superior models as they emerge and avoid the constraints of single-vendor pricing and capabilities.
Deploy with confidence, deliver value faster
HIPAA
ISO 27001
ISO 27701
SOC 2 Type II
PCI-DSS V 4.0.1
Our robust guardrails and Responsible AI principles protect sensitive data while ensuring industry-leading compliance standards
On-demand Interactive Demos
Experience our Agentic AI platform
AI Agent Builder: Design, Orchestrate, and Deploy Instantly](/content/interactive-demo/ai-agent-builder/index.html)
Analyze Module: Discover Powerful Analytics for AI Agent Optimization](/content/interactive-demo/analyze-powerful-analytics-for-ai-agent-optimization/index.html)
Conversational KB: Unleash the true potential of enterprise intelligence via Agentic RAG](/content/interactive-demo/conversational-knowledgebase-powered-by-agentic-ai/index.html)
Yellow.ai Automated Testing: Ship reliable AI Agents Faster](/content/interactive-demo/yellow-ai-automated-testing/index.html)
AI Copilot: Test, Debug and Perfect
Your AI Agents in Minutes](/content/interactive-demo/test-debug-and-perfect-your-ai-agents-in-minutes/index.html)
Cut Service Costs, Boost Resolutions, Drive Revenue - Discover Yellow.ai