# Transform customer service: Go live in an instant with 100+ pre-built integrations

Connect your existing systems with our unified customer service automation platform to deliver truly omni-channel experiences. Leverage pre-built integrations with all leading platforms to realize value 2X faster and scale.

[Book a demo](/content/request-demo/#?tags__c=Integrations/index.html)

## World’s leading enterprises trust Yellow.ai

## Enhance existing technology stack

Maximize your investments in existing technology infrastructure instead of replacing entire systems. Our integration ecosystem works as connectors, allowing different applications and platforms to communicate and share data effectively. Build on top of the existing tech stack for your business to avoid disruptions, minimize costs, and augment the capabilities already in place.

## Custom integrations

If the tool you use doesn’t have built-in APIs, our team can build custom integrations to ensure seamless integration of your existing product, tech stack, and additional tools with Yellow.ai platform.

## Knowledge management

Yellow.ai platform’s document cognition engine can connect with data hubs such as SharePoint, AWS S3, etc. to quickly create FAQs and start resolving customer queries with the most up-to-date company information.

## Achieve clean and synchronized data flow

Ensure a clean and synchronized data flow between systems with Yellow.ai. Ensure seamless information flow across applications, eliminate manual data entry, reduce errors, and enhance overall efficiency.

## 100+ plug & play integrations

Effortlessly integrate Yellow.ai’s Unified Customer Service Platform with your applications in a few clicks.

### CRMs and agent helpdesks

Transform customer service with personalized experiences powered by seamless connections with CRMs and Agent Assist systems.

#### Zendesk

Provide support on all Zendesk Sunshine Conversations channels

[Read more](https://docs.yellow.ai/docs/platform_concepts/channelConfiguration/sunshine)

#### Freshdesk

Optimize support operations with Freshdesk integration

[Read more](https://docs.yellow.ai/docs/platform_concepts/appConfiguration/freshdesk)

#### Servicenow

Integrate in a few simple clicks for ITSM automation

[Read more](https://docs.yellow.ai/docs/platform_concepts/appConfiguration/service-now)

#### Freshchat

Connect AI agents to agents intelligently with Freshchat integration

[Read more](https://docs.yellow.ai/docs/platform_concepts/appConfiguration/freshchat)

#### Jira

Create, search and view tickets on Jira with seamless integration

[Read more](https://docs.yellow.ai/docs/platform_concepts/appConfiguration/jira)

#### Salesforce

Acquire, engage and retain customers with Salesforce integration

[Read more](https://docs.yellow.ai/docs/platform_concepts/appConfiguration/salesforce-service-cloud)

#### Hubspot

Hubspot integration to accelerate revenue and business growth

[Read more](https://docs.yellow.ai/docs/platform_concepts/appConfiguration/hubspot-crm)

#### Zoho

Connect AI agents to agents intelligently with Zoho integration

[Read more](https://docs.yellow.ai/docs/platform_concepts/appConfiguration/zoho-crm)

### Voice

Enable AI-first automation on voice channels by connecting with leading contact center solutions and IVR systems.

#### Google Home

Enable voice automation on Google Assistant with pre-built integrator

#### Amazon Alexa

Integrate voice solution with Alexa in a few simple clicks

[Read more](https://docs.yellow.ai/docs/platform_concepts/channelConfiguration/alexa#docusaurus_skipToContent_fallback)

#### IVR

Seamlessly integrate voice AI agent with existing IVR system

[Read more](https://docs.yellow.ai/docs/platform_concepts/channelConfiguration/Ivr)

#### Genesys

Transform your contact center operations pre-built templates for Genesys

[Read more](https://docs.yellow.ai/docs/platform_concepts/appConfiguration/genesys)

#### Ameyo

Connect AI agents with Ameyo for seamless voice automation

[Read more](https://docs.yellow.ai/docs/platform_concepts/appConfiguration/livechat-integration#17-genesys-live-agent)

#### Avaya

Provide better voice experiences with seamless Avaya integration

[Read more](https://docs.yellow.ai/docs/platform_concepts/appConfiguration/avaya#docusaurus_skipToContent_fallback)

### Retail and eCommerce

Revolutionize retail experiences by integrating with ecommerce platforms and digital storefronts in a few simple clicks.

#### Shopify

Connect AI agents with Shopify storefront in a few clicks

[Read more](https://docs.yellow.ai/docs/platform_concepts/appConfiguration/shopify)

#### Woocommerce

Seamlessly integrate with WooCommerce platform

#### Magento

Connect your ecommerce solution with Magento

[Read more](https://docs.yellow.ai/docs/platform_concepts/appConfiguration/magento)

#### Capillary

Leverage Capillary integration for your digital storefront

[See more integrations](https://cloud.yellow.ai/marketplace?industries=Ecommerce)

### Payments

Delight your customers with seamless integrations with payment gateways, and enable one-click payments without the need to switch tabs.

#### Razorpay

Connect AI agents with Razorpay to collect payments across channels

[Read more](https://docs.yellow.ai/docs/platform_concepts/appConfiguration/razorpay)

#### PayU

Integrate with PayU for omni-channel payment collections

[Read more](https://docs.yellow.ai/docs/platform_concepts/appConfiguration/payuBiz)

#### Paytm

Integrate with PayTM in a few clicks to enable payments across channels

[Read more](https://docs.yellow.ai/docs/platform_concepts/appConfiguration/paytm)

#### Setu

Deploy AI agents with Setu payment integration

[See more integrations](https://cloud.yellow.ai/marketplace?name=payment)

### Knowledge management

Enterprises can integrate their data hubs like SharePoint, AWS S3, etc. with Yellow.ai’s Customer Service Platform to leverage advanced document cognition engines and create FAQs quickly.

#### SharePoint

Enable easy collaboration and knowledge sharing with Sharepoint

#### AWS S3

Seamlessly integrate with AWS S3 for effortless knowledge management

[Read more](https://docs.yellow.ai/docs/platform_concepts/appConfiguration/aws-s3)

[See more integrations](https://cloud.yellow.ai/marketplace?name=Knowledge%20management)
